Night Glow 

1. Eligibility for Returns

• Items must be returned within 30 days of the delivery date.
• Items must be in their original condition, unused, and in the original packaging.
• Proof of purchase (order number, receipt, etc.) is required for all returns.

3. How to Initiate a Return

1. Contact Us: Email our customer service at [your email address] with your order number and reason for return.
2. Receive Instructions: We will provide you with return instructions and a return shipping address.
3. Ship the Item: Pack the item securely in the original packaging, including all parts and accessories. Ship the item back to the provided address.

4. Refunds

• Once we receive your return, we will inspect the item and notify you of the status of your refund.
• If approved, your refund will be processed and a credit will be applied to your original method of payment within 4 business days.

6. Return Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).
• If the return is due to our error, we will provide a prepaid return shipping label.

7. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately, with details and photos of the damage or defect.
• We will arrange for a replacement or refund as quickly as possible.

Thank you for shopping with Night glow. We appreciate your business and are committed to providing you with excellent service.